Our Team has been working in the specialist debt and asset recovery arena for over 40 years and is proud to advise and support clients with:
The financial services industry demands specialist regulatory knowledge, technical excellence and sensitivity when it comes to vulnerable customers. Everything we do as a business focuses therefore on treating customers fairly, the customer journey and customer outcomes. Our 3 Lines of Defence Model is industry standard and our Quality Assurance Team work tirelessly to ‘raise the bar’ when it comes to calls, complaints and consistency.
The way legal services are delivered is changing rapidly. We recognise and buy into the liberalisation of how legal services are delivered and embrace the use of new and emerging technologies in order to drive efficiencies into traditional legal services in order to offer clients enhanced value. Our case handling, data analysis and reporting capabilities are driven by a robust case management system that is developed on an ongoing basis by our in-house software development team.
We believe profoundly in long-term strategic partnerships that are built on principles of trust, integrity and outstanding performance.
Comment & Opinion
4th April 2022